Privacy Policy

Effective Data Protection Commitment

PRIVACY POLICY

Last updated: August 19, 2026
 

Maison Branding (“Maison Branding,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, subscribe to our communications, become a client, or otherwise interact with Maison Branding.
 

This Privacy Policy is intended to reflect applicable Canadian and Quebec privacy legislation, including Quebec’s Act respecting the protection of personal information in the private sector, as amended by Law 25.
 

1. Information We Collect

Depending on how you interact with Maison Branding, we may collect personal information including:

• First and last name

• Email address

• Telephone number

• Company or organization name

• Job title or professional information

• Information submitted through website contact or inquiry forms

• Information you provide when requesting a proposal, consultation, quote, or service

• Communications between you and Maison Branding

• Billing and transaction-related information

• Information necessary to provide our marketing, advertising, creative, consulting, or other services

• Marketing and communication preferences
   

When you visit our website, certain technical information may also be collected automatically, such as:

• IP address

• Browser and device information

• Approximate geographic location

• Pages visited

• Referring website or source

• Date and time of visits

• Interactions with our website

• Cookie and similar technology identifiers
   

2. How We Use Personal Information

Maison Branding may use personal information to:

• Respond to inquiries and requests

• Provide information about our services

• Prepare proposals, estimates, and agreements

• Deliver and manage services for our clients

• Communicate with clients and prospective clients

• Process and administer business transactions

• Improve our website, services, and customer experience

• Analyze website traffic and performance

• Measure the effectiveness of our marketing and advertising

• Send newsletters, marketing communications, or promotional information where permitted by law

• Maintain the security and functionality of our website and systems

• Prevent fraud or misuse

• Comply with legal, regulatory, tax, accounting, or contractual requirements
   

We only collect and use personal information for appropriate and legitimate purposes and in accordance with applicable law.
 

3. Consent

Where required by law, Maison Branding obtains consent before collecting, using, or disclosing personal information.

Your consent may be express or implied depending on the nature and sensitivity of the information and the circumstances in which it is collected.

You may withdraw your consent to certain uses of your personal information at any time, subject to legal or contractual restrictions.

Withdrawing consent may affect our ability to provide certain services to you.
 

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the website, understand visitor behaviour, improve performance, remember preferences, and support marketing and advertising activities.

These technologies may collect information about your device and your interactions with our website.

We may use analytics and advertising technologies provided by third parties, which may include services such as:

• Google Analytics

• Google Ads

• Meta Pixel and Meta advertising technologies

• Wix analytics and website technologies

• Other marketing, analytics, or advertising platforms used by Maison Branding

Where required by applicable law, non-essential cookies and tracking technologies will be activated based on your consent.

You may be able to manage your cookie preferences through the cookie settings available on our website and through your browser settings.

Disabling certain cookies may affect some website functionality.
 

5. Marketing Communications

If you subscribe to our mailing list, request information, or otherwise consent to receiving marketing communications, Maison Branding may send you information about our services, news, promotions, projects, or other relevant content.

You may unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us directly.

We comply with applicable Canadian electronic communications requirements, including Canada's Anti-Spam Legislation (CASL), where applicable.
 

6. Disclosure to Service Providers

Maison Branding does not sell your personal information.

We may share personal information with trusted service providers where reasonably necessary to operate our business and provide our services.

These may include providers of:

• Website hosting and management

• Cloud storage

• Email and communications

• Customer relationship management

• Analytics

• Digital advertising

• Payment processing

• Accounting and bookkeeping

• IT and cybersecurity

• Marketing and automation technology

• Professional and legal services

These third parties may only receive the information reasonably necessary to perform the services for which they have been engaged and are expected to handle personal information appropriately.
 

7. Information Processed Outside Quebec or Canada

Some of the technology and service providers used by Maison Branding may process or store personal information outside Quebec or outside Canada.

As a result, personal information may be subject to the laws of the jurisdiction in which it is processed or stored and may be accessible to courts, governments, law enforcement agencies, or regulatory authorities in accordance with applicable law.

Maison Branding takes reasonable measures when selecting and using service providers that process personal information on our behalf.
 

8. Protection of Personal Information

Maison Branding uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, loss, theft, misuse, alteration, or destruction.

These safeguards may include access controls, password protection, secure technology providers, restricted access to information, and appropriate internal practices.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
 

9. Retention of Personal Information

Maison Branding retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet contractual obligations, maintain appropriate business records, or comply with applicable legal requirements.

When personal information is no longer required, it may be securely destroyed, deleted, or anonymized in accordance with applicable law and our retention practices.
 

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete personal information

• Withdraw consent where processing is based on consent

• Request information about how your personal information is collected, used, or disclosed

• Request deletion of personal information in certain circumstances

• Request that dissemination of personal information cease in circumstances provided by law

• Request information regarding automated decisions, if applicable

• Request portability of certain computerized personal information where applicable

• Submit a complaint regarding our privacy practices

Certain rights are subject to exceptions or limitations under applicable legislation.

To exercise a privacy right, please contact our Privacy Officer using the information provided below.
 

11. Privacy Officer

Maison Branding has designated a person responsible for the protection of personal information.

Privacy Officer
Maison Branding
Montreal, Quebec, Canada
Email: info@maisonbranding.com

Privacy-related questions, requests, or complaints may be directed to the Privacy Officer at the email address above.

We may need to verify your identity before processing a request involving your personal information.
 

12. Privacy Incidents

Maison Branding maintains procedures for responding to confidentiality incidents involving personal information.

Where a privacy incident creates a risk of serious injury, Maison Branding will take appropriate measures and provide notifications to affected individuals and applicable authorities where required by law.
 

13. Third-Party Websites and Social Media

Our website may contain links to third-party websites, social media platforms, or external services.

Maison Branding is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Interactions with Maison Branding through third-party platforms such as Instagram, Facebook, LinkedIn, TikTok, or other social networks may also be subject to the privacy policies and terms of those platforms.
 

14. Children's Privacy

Maison Branding's website and services are primarily intended for businesses and adults.

We do not knowingly collect personal information from children through our website without appropriate consent where such consent is required by law.

If we become aware that personal information relating to a minor has been collected in circumstances requiring parental or guardian consent, we will take appropriate steps in accordance with applicable law.
 

15. Changes to This Privacy Policy

Maison Branding may update this Privacy Policy periodically to reflect changes to our practices, technologies, services, or legal requirements.

The most recent version will be posted on our website with the date of the latest update.

We encourage visitors to review this Privacy Policy periodically.
 

16. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how Maison Branding handles personal information, please contact:

Maison Branding
Montreal, Quebec, Canada
Email: info@maisonbranding.com
 

© 2026 Maison Branding. All rights reserved.